Please be aware, there is no "team" of support staff, so it is all me. As such, I ask for your patience and understanding, it may take a little while to get back to you. Further, this is my personal phone, send a text first if you need to reach me, I do not answer calls from unknown numbers. Other than the city, I do not want to share the address here online since I operate from my home office. Again, thank you for understanding - Jeremy